Security Overview

Infrastructure Security

Cloud Infrastructure

• Hosted on enterprise-grade cloud platforms with SOC 2 Type II compliance
• Multi-region deployment for high availability and disaster recovery
• Automated scaling and load balancing for consistent performance
• Regular infrastructure security assessments and penetration testing

Network Security

• Virtual Private Cloud (VPC) isolation for secure networking
• Web Application Firewall (WAF) protection against common threats
• DDoS protection and traffic monitoring
• Secure VPN access for administrative functions

Data Protection

Encryption

• End-to-end encryption for data in transit using TLS 1.3
• AES-256 encryption for data at rest in databases and file storage
• Encrypted backups with secure key management
• Client-side encryption for sensitive data elements

Data Handling

• Data classification and labeling based on sensitivity
• Secure data processing with minimal data exposure
• Regular data backups with automated testing of restore procedures
• Data retention policies aligned with legal requirements
• Secure data deletion and disposal procedures

Application Security

Secure Development

• Security-first development lifecycle (SDL)
• Automated security testing in CI/CD pipelines
• Static Application Security Testing (SAST)
• Dynamic Application Security Testing (DAST)
• Dependency scanning for known vulnerabilities
• Regular code reviews with security focus

Runtime Protection

• Input validation and sanitization
• SQL injection and XSS protection
• Rate limiting and abuse prevention
• Session management and CSRF protection
• API security with OAuth 2.0 and JWT tokens

Access Control & Authentication

User Authentication

• Multi-factor authentication (MFA) for enhanced security
• Single Sign-On (SSO) integration with enterprise identity providers
• Strong password policies and secure password storage
• Account lockout protection against brute force attacks
• Session timeout and secure session management

Authorization & Access Control

• Role-based access control (RBAC) with principle of least privilege
• Granular permissions and resource-level access control
• Regular access reviews and automated deprovisioning
• Audit trails for all access and permission changes

Monitoring & Incident Response

Security Monitoring

• 24/7 security monitoring and alerting
• Security Information and Event Management (SIEM)
• Intrusion detection and prevention systems
• Behavioral analytics and anomaly detection
• Comprehensive logging and audit trails

Incident Response

• Dedicated incident response team
• Documented incident response procedures
• Regular incident response drills and tabletop exercises
• Rapid containment and remediation capabilities
• Post-incident analysis and continuous improvement

Compliance & Certifications

Industry Standards

• SOC 2 Type II compliance (in progress)
• ISO 27001 information security management
• GDPR compliance for European data protection
• PIPEDA compliance for Canadian privacy requirements
• OWASP Top 10 security controls implementation

Third-Party Assessments

• Annual third-party security audits
• Penetration testing by certified security firms
• Vulnerability assessments and remediation
• Security questionnaire responses for enterprise customers

Employee Security

• Background checks for all employees
• Regular security awareness training
• Secure development training for engineering teams
• Mandatory security policies and procedures
• Clean desk policy and physical security measures
• Secure remote work guidelines and tools

Business Continuity

• Comprehensive disaster recovery plan
• Regular backup testing and restoration procedures
• Multi-region data replication
• Business continuity planning and testing
• Service level agreements (SLA) with 99.9% uptime commitment

Customer Security

Data Ownership

You retain complete ownership and control of your data. We act as a processor of your data and implement technical and organizational measures to ensure its security and confidentiality.

Security Best Practices

We recommend the following security practices for our customers:

• Enable multi-factor authentication on your account
• Use strong, unique passwords
• Regularly review user access and permissions
• Keep your contact information updated for security notifications
• Report any suspected security issues immediately

Security Contact

If you have security concerns or wish to report a security vulnerability, please contact our security team:

Vulnerability Disclosure

We welcome responsible disclosure of security vulnerabilities. If you discover a security issue, please email us at security@quantixlabs.ca with details. We commit to:

• Acknowledge receipt within 24 hours
• Provide regular updates on our investigation
• Credit security researchers (with permission)
• Resolve confirmed issues in a timely manner