Privacy Policy

1. Introduction

Quantix Labs Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services, including AutoPro, ShiftMate, VocaLink, and SkyComms.

2. Information We Collect

2.1 Information You Provide

• Account registration information (name, email, phone number, company details)
• Business data you upload or create within our Services
• Payment and billing information
• Communications with our support team
• Feedback and survey responses

2.2 Information Automatically Collected

• Log data (IP address, browser type, access times)
• Device information (operating system, device identifiers)
• Usage analytics (features used, time spent, error reports)
• Cookies and similar tracking technologies

2.3 Information from Third Parties

• Social media login information (if you choose to connect accounts)
• Integration data from connected third-party services
• Information from our business partners and vendors

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide, maintain, and improve our Services
• Process transactions and manage your account
• Communicate with you about our Services
• Provide customer support and technical assistance
• Send you updates, security alerts, and administrative messages
• Analyze usage patterns to enhance user experience
• Comply with legal obligations and enforce our Terms of Service
• Prevent fraud and ensure security

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our Services, such as:

• Cloud hosting and infrastructure providers
• Payment processors
• Analytics and monitoring services
• Customer support platforms

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal process (subpoenas, court orders)
• Government requests or investigations
• Protection of our rights and property
• Prevention of fraud or illegal activities

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy. We will also retain information as required by law or for legitimate business purposes, such as resolving disputes or enforcing our agreements.

When you delete your account, we will delete or anonymize your personal information within a reasonable time frame, unless retention is required by law.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to certain types of processing
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the Contact section below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience with our Services. These technologies help us:

• Remember your preferences and settings
• Analyze how our Services are used
• Provide personalized content and features
• Improve security and prevent fraud

You can control cookies through your browser settings, but disabling certain cookies may affect the functionality of our Services.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Children's Privacy

Our Services are not intended for children under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through our Services. Your continued use of our Services after such changes constitutes acceptance of the updated policy.

12. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us at: