Voice AI and Call Intelligence

AI systems that transcribe, route, analyze, and respond to voice communications.

Capture calls and voicemail, detect intent and sentiment, and route to the right teams with actionable transcripts.

What this AI does

Listens to calls and voicemail, converts speech to text, classifies intent, and triggers routing or replies with guardrails.

Who it is for

  • Support and intake teams handling high call volume
  • Operators needing intent and sentiment insight
  • Businesses wanting faster callbacks and fewer missed leads

What it automates or replaces

  • Manual voicemail transcription and routing
  • Delayed call triage and handoffs
  • Unstructured call notes without analytics

System capabilities

  • Speech-to-text with intent and sentiment detection
  • Smart routing to teams, inboxes, or workflows
  • Auto-reply templates with human approval options

Deployment models

  • Private cloud or on-premise voice handling
  • Integrations with telephony, CRM, and ticketing
  • No model training on client data; audit logs available

Request this AI system

Turn calls and voicemail into structured, routed actions with clear analytics.